Question 1

A: Low MOQ for small general fittings for flexible purchase, tiered favorable price for full container bulk purchase.

Accepted Answer

A: Low MOQ for small general fittings for flexible purchase, tiered favorable price for full container bulk purchase.Light small general display items such as price tag clips, ticket holders and small table signs support scattered small-quantity purchasing, meeting restock demands of small and medium overseas stores. For complete shelf display sets, fresh food display racks and large supermarket purchase orders, unit price will be lower with larger order quantity. Long-term steady cooperators can also get exclusive quarterly bottom price to control store display material purchasing cost efficiently.👉 Submit estimated purchase quantity, get exclusive bulk purchase favorable quotation instantly.

Question 2

A: Exclusive services are provided for long-term cooperative customers, including priority supply, exclusive quotation, after-sales green channel, etc.

Accepted Answer

A: Exclusive services are provided for long-term cooperative customers, including priority supply, exclusive quotation, after-sales green channel, etc.To reward customers who have supported us for a long time, we provide exclusive value-added services for long-term cooperative customers: first, priority supply right, which gives priority to ensuring the order delivery of long-term cooperative customers in case of tight supply and order peak period; second, exclusive preferential quotation, which provides exclusive tiered discounts according to the cooperation duration and purchase quantity to reduce the long-term purchasing cost of customers; third, after-sales green channel, the after-sales problems of long-term cooperative customers can be handled first, shortening the response and processing cycle; fourth, exclusive consultant docking, equipping long-term cooperative customers with exclusive foreign trade consultants to follow up purchasing, customization, logistics and other matters throughout the process, providing one-stop service.👉 Consult the long-term cooperation policy, become our long-term customer and enjoy more exclusive rights and interests.

Question 3

A: Re-sampling is supported. The first unsatisfactory sample can be re-sampled for free once, and sampling fees need to be borne through negotiation for multiple modifications.

Accepted Answer

A: Re-sampling is supported. The first unsatisfactory sample can be re-sampled for free once, and sampling fees need to be borne through negotiation for multiple modifications.We attach great importance to the customer's satisfaction with the customized samples. After the customized product sample is completed, if the customer is not satisfied with the size, color, workmanship and other aspects of the sample, they can put forward specific modification opinions, and we will re-sample for free once; if they are not satisfied after multiple modifications, to protect the rights and interests of both parties, reasonable sampling fees will be charged according to the number of modifications and material loss. At the same time, we will arrange designers to communicate in depth with customers to ensure that the final sample meets the customer's expectations.👉 Not satisfied with the customized sample? Send inquiry to inform the modification opinions, we will arrange re-sampling immediately.

Question 4

A: Free product matching suggestions are provided, and the optimal product combination is recommended according to the customer's store type and display scenario.

Accepted Answer

A: Free product matching suggestions are provided, and the optimal product combination is recommended according to the customer's store type and display scenario.We have a professional product consultant team, familiar with the display needs and product adaptability of various retail scenarios. According to the customer's store type (such as supermarket, convenience store, fresh food store), display scenario (such as shelf display, cash register display, fresh food area display) and brand positioning, we can provide free product matching suggestions for customers, recommend the most suitable and cost-effective product combination, help customers improve the store display effect and reduce purchasing costs.👉 Tell us your store type and display scenario, we will customize an exclusive product matching plan for you.

Question 5

A: Customization requirements can be modified for free before entering the production link; if production has started, cost will be calculated according to the modification range.

Accepted Answer

A: Customization requirements can be modified for free before entering the production link; if production has started, cost will be calculated according to the modification range.In the drawing confirmation stage and sampling stage of customized products, customers can modify the customized content (such as size, color, logo, etc.) for free according to their own needs; if the product has entered the mass production stage, modifying the customization requirements will affect the production progress and material loss. We will calculate the corresponding cost according to the modification range, and make adjustments after confirming with the customer to ensure that the modified product meets the customer's needs and minimize the customer's additional expenditure.👉 Need to modify customization requirements? Send inquiry to inform us as soon as possible to avoid affecting the production progress.

Question 6

A: Free installation guidance is provided, including installation manual and video tutorial, and one-to-one guidance is available for complex products.

Accepted Answer

A: Free installation guidance is provided, including installation manual and video tutorial, and one-to-one guidance is available for complex products.To facilitate customers to quickly install and use the products, we provide free installation guidance services for all display fixtures that need installation. Regular products are equipped with detailed Chinese and English installation manuals. For complex products (such as large shelves and combined display racks), installation video tutorials can be provided. At the same time, professional technical personnel can be arranged for one-to-one online guidance to answer various questions encountered during installation, ensuring that customers can successfully complete product installation.👉 Need installation guidance materials or one-to-one guidance, send inquiry to contact us.

Question 7

A: Free trial samples for regular standard items, only low cost charge for customized samples, which can be deducted in subsequent orders.

Accepted Answer

A: Free trial samples for regular standard items, only low cost charge for customized samples, which can be deducted in subsequent orders.To help overseas buyers check workmanship, size and actual using effect, all standard popular display fixtures are available for free trial application with buyer bearing sample freight. Custom samples with exclusive printing and special modification only charge basic material cost, which can be fully deducted in subsequent formal bulk orders to reduce early verification cost.👉 Leave the product model you need samples for, we will arrange sample delivery immediately.

Question 8

A: Regular samples finished within 1-3 working days, bulk orders delivered in 3-15 days based on quantity, rush order available.

Accepted Answer

A: Regular samples finished within 1-3 working days, bulk orders delivered in 3-15 days based on quantity, rush order available.Simple general display accessories have higher sample efficiency, while complex special-shaped display tools take no more than 3 working days for sampling. Small bulk stock orders can be delivered directly without waiting. Medium and large customized orders are produced in order. We can arrange priority rush production for urgent orders of store opening and promotional stock preparation to shorten delivery time greatly.👉 Inform your order quantity and delivery deadline, we will calculate the most accurate shipping schedule for you.

Question 9

A: Integrating R&D, production, customization and export, we have high cost performance, stable delivery time and perfect service, suitable for the needs of overseas retail customers.

Accepted Answer

A: Integrating R&D, production, customization and export, we have high cost performance, stable delivery time and perfect service, suitable for the needs of overseas retail customers.Our core advantages are reflected in four aspects: first, the full industrial chain layout, integrating R&D, production, customization and export, which can independently control the production progress and product quality, reduce intermediate links and improve cost performance; second, rich foreign trade experience, familiar with the export compliance requirements of various countries around the world, and can provide one-stop supporting services such as customs clearance and logistics; third, flexible customization capacity, which can meet the personalized and scenario-based needs of customers; fourth, perfect pre-sales and after-sales services, with one-to-one service throughout from product selection, customization plan to after-sales guarantee, solving the worries of customers' purchasing.👉 Contact us to learn more about exclusive cooperation advantages and get the most competitive purchasing plan.

Question 10

A: We support product packaging customization, and can print brand information and design exclusive packaging styles according to customer needs.

Accepted Answer

A: We support product packaging customization, and can print brand information and design exclusive packaging styles according to customer needs.To help customers build brand image, we support packaging customization services for all categories of products. According to the customer's brand visual image and export needs, we can customize packaging materials, packaging size and packaging printing content (such as brand logo, product description, warning signs, etc.). At the same time, we can provide export-specific packaging with anti-damage and moisture-proof treatment to ensure that the products are intact during long-distance transportation and enhance customer brand recognition.👉 Send your packaging needs and brand logo, get packaging customization plan and quotation quickly.

Question 11

A: We have a professional R&D team, which can track global retail display trends and develop new products according to market demands.

Accepted Answer

A: We have a professional R&D team, which can track global retail display trends and develop new products according to market demands.We have a professional product R&D team, which has been deeply engaged in the retail display industry for many years. It closely tracks the popular trends and market demands of global offline retail displays. It can carry out product design, R&D and sampling according to the new product ideas and market pain points put forward by customers. At the same time, it can upgrade and optimize existing products to improve the practicality and competitiveness of products, helping customers seize the opportunity in the retail display market.👉 Tell us your new product needs or market pain points, we will provide you with an exclusive R&D plan.

Question 12

A: Our cooperative customers include chain supermarkets, convenience stores, fresh food supermarkets, boutique stores, etc., with a large number of successful overseas cooperation cases.

Accepted Answer

A: Our cooperative customers include chain supermarkets, convenience stores, fresh food supermarkets, boutique stores, etc., with a large number of successful overseas cooperation cases.Our cooperative customers cover various offline retail formats, including large chain supermarkets, community convenience stores, fresh food chain supermarkets, boutique retail stores, mother-and-baby stores, etc. At the same time, we have established long-term and stable cooperative relations with retail brands and traders in many countries and regions around the world. We have rich overseas cooperation cases, and can provide reference of cooperative cases of similar customers according to the customer's industry type and store scale, allowing customers to intuitively understand the actual application effect and cooperation mode of the products.Leave your industry type, and you can get details of cooperative cases of similar overseas customers.

Question 13

A: We have standardized production workshops and automated production lines with sufficient monthly capacity to efficiently undertake large bulk foreign trade orders.

Accepted Answer

A: We have standardized production workshops and automated production lines with sufficient monthly capacity to efficiently undertake large bulk foreign trade orders.Our factory is equipped with multiple automated production lines, covering injection molding, cutting, assembly, printing and other full production links. The monthly capacity can meet the large-scale purchasing needs of various retail display fixtures, and we can undertake orders of more than 1,000 pieces per batch. At the same time, we have a professional production management team to strictly control the production progress and product quality, ensuring the on-time and quality delivery of bulk orders, which is suitable for the long-term supply needs of overseas chain retail brands.Tell us your bulk purchase needs and delivery deadline, we will make an exclusive production plan for you.

Question 14

A: We support full-range customization on size, color matching, logo printing and appearance structure, with one-to-one service throughout.

Accepted Answer

A: We support full-range customization on size, color matching, logo printing and appearance structure, with one-to-one service throughout.Our factory owns professional design and mold-making team. We can make exclusive customization according to local store decoration style, shelf specification and brand visual image of overseas buyers, including appearance color, overall size, brand printing and installation structure. One-to-one service is available from drawing confirmation, sample verification to mass production, helping build exclusive store display image for global retail brands.Send your custom drawings and demand list, get free custom plan and accurate quotation quickly.

Question 15

A: We mainly operate 8 categories of retail display supplies and promotional props, covering all retail scenarios such as POP/POS displays & props, shelf merchandising, and fresh produce displays.

Accepted Answer

A: We mainly operate 8 categories of retail display supplies and promotional props, covering all retail scenarios such as POP/POS displays & props, shelf merchandising, and fresh produce displays.Our company focuses on the retail display field, with a comprehensive product system covering 8 core categories, which can meet the display and promotion needs of various retail stores such as supermarkets, convenience stores, fresh produce stores, and boutique stores. Key products include: ① POP/POS Displays & Props (showcard frames, shelf banner holders, shelf labels, price tag clips, etc.); ② Shelf Merchandising Displays (shelf pushers, shelf dividers, display hooks, etc.); ③ Fresh Produce Display Solutions (display baskets, produce display racks, sampling stands, etc.); ④ Electronic Shelf Labels & Components (ESL accessories, ESL application brackets, shelf strips for ESL); ⑤ Acrylic Products (acrylic sign holders, acrylic display holders, acrylic boxes); ⑥ LED Sign Holders (plug-in LED sign holders, rechargeable LED sign holders); ⑦ Cashiers & Anti-Theft (coin trays, stop locks, etc.); ⑧ Shopping Basket/Cart/Crates (including cart with wheels, pallets). All products are compatible with retail display standards, can be put into use directly, and also support customization and adjustment.If you need to obtain detailed parameters, specifications and applicable scenarios of specific products, feel free to send us an inquiry, and we will provide you with exclusive product selection suggestions.

Question 16

A: We offer flexible solutions: Express (3-7 days) for samples or urgent needs; Air Freight (5-10 days) for small batches; and Sea Freight (20-40 days) for large volumes at optimal cost. We provide a recommended option upon checkout.

Accepted Answer

A: We offer flexible solutions: Express (3-7 days) for samples or urgent needs; Air Freight (5-10 days) for small batches; and Sea Freight (20-40 days) for large volumes at optimal cost. We provide a recommended option upon checkout.

Question 17

A: Extremely fast. Standard in-stock orders are processed and shipped within 24-48 hours after payment confirmation. Urgent orders can be prioritized for same-day dispatch.

Accepted Answer

A: Extremely fast. Standard in-stock orders are processed and shipped within 24-48 hours after payment confirmation. Urgent orders can be prioritized for same-day dispatch.

Question 18

A: For minor modifications (e.g., adding a logo, custom color coating), please contact us directly. We will evaluate and provide a “Fast-Track Modification” quote, which typically adds only 3-7 days to the standard shipping timeline.

Accepted Answer

A: For minor modifications (e.g., adding a logo, custom color coating), please contact us directly. We will evaluate and provide a “Fast-Track Modification” quote, which typically adds only 3-7 days to the standard shipping timeline.

Question 19

A: Absolutely yes. All in-stock items are produced on the same production lines, following the same strict quality control standards as our custom orders. You receive identical factory-direct quality without the wait.

Accepted Answer

A: Absolutely yes. All in-stock items are produced on the same production lines, following the same strict quality control standards as our custom orders. You receive identical factory-direct quality without the wait.

Question 20

A: Absolutely. Most in-stock items are available for sample purchase at a low sample fee (often refundable on future bulk orders). Samples typically ship within 24 hours via express courier.

Accepted Answer

A: Absolutely. Most in-stock items are available for sample purchase at a low sample fee (often refundable on future bulk orders). Samples typically ship within 24 hours via express courier.

Question 21

A: Our online inventory is synchronized with our warehouse management system and updated multiple times daily. For critical large-quantity orders, we still recommend contacting us for a final confirmation to ensure 100% availability.

Accepted Answer

A: Our online inventory is synchronized with our warehouse management system and updated multiple times daily. For critical large-quantity orders, we still recommend contacting us for a final confirmation to ensure 100% availability.

Question 22

A: Adopt neodymium iron boron strong magnetic core (suction ≥3kg), tested to have magnetic attenuation ≤5% after 5000  times, still able to firmly fix documents after long-term use, adapting to high-frequency update scenarios.

Accepted Answer

A: Adopt neodymium iron boron strong magnetic core (suction ≥3kg), tested to have magnetic attenuation ≤5% after 5000  times, still able to firmly fix documents after long-term use, adapting to high-frequency update scenarios.

Question 23

A: Support punch-free installation (using high-strength double-sided tape + auxiliary brackets), suitable for glass, latex paint, marble and other walls, leaving no residual traces after removal, protecting the original office environment.

Accepted Answer

A: Support punch-free installation (using high-strength double-sided tape + auxiliary brackets), suitable for glass, latex paint, marble and other walls, leaving no residual traces after removal, protecting the original office environment.

Question 24

A: Adopt nano anti-fouling coated panels, waterproof and fingerprint-resistant, which can be cleaned with dry cloth daily. Tested to withstand 5000 touches without obvious stain residue.

Accepted Answer

A: Adopt nano anti-fouling coated panels, waterproof and fingerprint-resistant, which can be cleaned with dry cloth daily. Tested to withstand 5000 touches without obvious stain residue.

Question 25

A: Adopt anti-tampering magnetic design with dedicated unlocking tools; unauthorized personnel cannot open or replace contents, while supporting content locking records, complying with bank information security management specifications.

Accepted Answer

A: Adopt anti-tampering magnetic design with dedicated unlocking tools; unauthorized personnel cannot open or replace contents, while supporting content locking records, complying with bank information security management specifications.

Question 26

A: The surface uses nano antibacterial coating, with inhibition rate ≥99% against Escherichia coli and Staphylococcus aureus, complying with hospital infection control standards, and can be kept hygienic with daily wiping.

Accepted Answer

A: The surface uses nano antibacterial coating, with inhibition rate ≥99% against Escherichia coli and Staphylococcus aureus, complying with hospital infection control standards, and can be kept hygienic with daily wiping.

Question 27

A: Adopt 304 stainless steel frames + anti-corrosion magnetic components, passing 96-hour salt spray test without rust, safe for use in humid or frequently disinfected areas.

Accepted Answer

A: Adopt 304 stainless steel frames + anti-corrosion magnetic components, passing 96-hour salt spray test without rust, safe for use in humid or frequently disinfected areas.

Question 28

A: The sign holders are made of waterproof and moisture-proof material with sealed edges, effectively isolating dust and moisture, protecting internal paper honor certificates, photos and other contents from fading and deformation.

Accepted Answer

A: The sign holders are made of waterproof and moisture-proof material with sealed edges, effectively isolating dust and moisture, protecting internal paper honor certificates, photos and other contents from fading and deformation.

Question 29

A: Adopt traceless adhesive design with controllable and easy-to-remove adhesion, leaving no glue residue after removal. Tested to cause no damage to latex paint, ceramic tile and other wall surfaces, suitable for campus wall use.

Accepted Answer

A: Adopt traceless adhesive design with controllable and easy-to-remove adhesion, leaving no glue residue after removal. Tested to cause no damage to latex paint, ceramic tile and other wall surfaces, suitable for campus wall use.

Question 30

A: Use reinforced hanging accessories with load-bearing ≥50kg, passing 100,000 vibration tests without loosening, safe for use for over 5 years with regular maintenance, complying with transportation hub safety specifications.

Accepted Answer

A: Use reinforced hanging accessories with load-bearing ≥50kg, passing 100,000 vibration tests without loosening, safe for use for over 5 years with regular maintenance, complying with transportation hub safety specifications.

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