Question 1

A: Match material to usage — metal for heavy-duty, acrylic for premium clarity, wood for warmth, plastic for cost-efficient volume.

Accepted Answer

A:Match material to usage — metal for heavy-duty, acrylic for premium clarity, wood for warmth, plastic for cost-efficient volume.4 materialsDedicated lines under one roofCNC cuttingPrecision fabricationLaser engravingFine detail workMaterial by scenarioMetal — heavy-duty and anti-theft fixtures like checkout hooksAcrylic — premium transparency for brochure holders and counter displaysWood — warmth for premium merchandising and themed promotionsPlastic — cost-efficient high-volume runs like shelf pushers and dividersMix and matchWe run dedicated production lines for all four materials under one roof, and our team can also combine materials — such as a metal frame with acrylic panels — for the best of both. Why Choose VIGO DISPLAYFour dedicated production lines under one roof — metal, acrylic, wood, plasticMixed-material designs — e.g. metal frames with acrylic panelsCNC cutting and laser engraving for millimeter-level precisionNot sure which material suits your product?Get a Free Recommendation

Question 2

A: We provide replacement parts, structural guidance, and optional on-site installation to keep your displays running long-term.

Accepted Answer

A:You get a 12-month warranty, plus installation manuals, video tutorials, and one-on-one remote guidance — so every overseas customer can install and maintain our displays with confidence.12 monthsFree warranty from receipt24-hourResponse on working daysVideo guidesManuals & tutorials includedSupport for overseas customersSince on-site visits abroad are not practical, we make remote support fast and complete: every product ships with detailed installation instructions and a user manual, plus step-by-step video guides. Our engineers provide one-on-one remote technical guidance — including live video teaching — so your team can install, adjust, and repair fixtures without waiting for anyone to travel.Spare parts over service tripsMost wear-and-tear issues are solved by swapping a component, not the whole unit. We supply replacement parts, structural adjustment guidance, and troubleshooting support, so your displays keep running at the lowest possible cost.Warranty and response timesFree warranty covers 12 months from the date of receipt (custom products follow the contract terms). We provide a preliminary solution within 24 hours on working days — simple issues are resolved within 7 working days, complex ones within 15. On-site installation by professional technicians is available for projects in mainland China. Why Choose VIGO DISPLAY12-month free warranty — issues resolved, not passed aroundInstallation manuals, user manuals, and video tutorials with every orderOne-on-one remote guidance and replacement parts — no need to wait for a service tripHave a question about warranty or support?Send an Inquiry

Question 3

A: Yes, we provide fulfillment-compliant packaging, barcoding, and drop-ship-friendly options for online sellers.

Accepted Answer

A:Yes — we provide fulfillment-compliant packaging, barcoding, and drop-ship-friendly options for online sellers.Fulfillment-readyNo repacking or re-labelingBarcodingFlows into your networkFree photographyReady-to-list imagesBuilt for online sellersWhether you sell on your own store or a major marketplace, we make sure your displays arrive ready to list. Online sellers also get brand customization, new-product design, fulfillment-compliant packaging, and free photography.Drop-ship friendlyWe offer barcoding and drop-ship-friendly options so orders flow straight into your fulfillment network, reducing handling time and getting products to customers faster. Why Choose VIGO DISPLAYFulfillment-compliant packaging and barcoding — no repacking neededFree photography gives you ready-to-list product imagesBrand customization and new-product design for online sellersSelling online?Discuss Packaging

Question 4

A: It follows five stages — consultation, design and proposal, sampling, mass production with QC, then global shipping.

Accepted Answer

A:It follows five clear stages — consultation, design and proposal, sampling, mass production with QC, then global shipping.5 stagesFrom inquiry to delivery30 daysDesign proposal25–35 daysCustom production timeStep by stepConsultation — share your needs and we clarify your display goalsDesign & proposal — a full proposal within 30 daysSampling — functional samples within 90 days, refined through feedbackMass production & QC — standard ships in 7–15 days, custom in 25–35 daysGlobal shipping — to 120+ countries on the trade term you chooseOne point of contactA dedicated account manager with 15+ years of retail display experience handles the whole journey and responds within 1 hour, 24/7. Why Choose VIGO DISPLAYOne dedicated account manager from inquiry to delivery — 1-hour response, 24/7A transparent five-stage process with clear timelines15+ years of experience, 50M+ units shipped to 120+ countriesWant to map out your exact timeline?Send an Inquiry

Question 5

A: Yes, a 100-piece trial order lets you validate quality and shelf fit before committing to larger volumes.

Accepted Answer

A:Yes — a 100-piece trial order lets you validate quality and shelf fit before committing to larger volumes.100 pcsOne of the lowest MOQs7–15 daysIn-stock shippingLow riskProduction-grade qualityTest before you scaleOur minimum order quantity starts at just 100 pieces, one of the lowest in the industry for custom retail displays. You get production-grade quality — not sample-grade goods — so you can evaluate material, fit, and durability on your real shelves.Start even faster with in-stock itemsFor in-stock standard products, there is no production wait at all — they ship from our warehouse in 7 to 15 days. Many buyers pilot a display program with in-stock items first, then scale up with a fully customized version once the concept is proven. Why Choose VIGO DISPLAYMOQ from just 100 pieces — one of the lowest in the industryProduction-grade quality even on trial orders — never sample-gradeIn-stock standard items ship in 7–15 days with no production waitReady to test a concept with low risk?Start a Trial Order

Question 6

A: Yes, our in-house R&D team provides free design proposals and 3D renderings for custom projects.

Accepted Answer

A:Yes — our in-house R&D team provides free design proposals and 3D renderings for custom projects.30 daysFull design proposal90 daysFunctional samplesIn-house R&DNo outsourced designDesign you can trustOur engineers sit just 50 meters from the production floor, so what they draw is exactly what we build. You receive a full design proposal within 30 days and functional samples within 90 days, letting you visualize and test before committing.From rough concept to concrete designEven if you only have a rough idea, we can turn it into a concrete design, recommend materials, and refine the proposal through multiple rounds of feedback until it matches your expectations. Why Choose VIGO DISPLAYFree design proposals and 3D renderings — zero upfront costIn-house R&D sits 50 meters from the production floor — design equals realityFull proposal within 30 days, functional samples within 90 daysHave a concept in mind?Get a Free Design

Question 7

A: Yes, we offer recyclable materials and green production across our metal, acrylic, wood, and plastic lines.

Accepted Answer

A:Yes — we offer recyclable materials and green production across our metal, acrylic, wood, and plastic lines.RecyclableAcross all four material linesFood-gradeFor F&B display propsGreen productionSupporting your ESG goalsSustainability, not an afterthoughtWe provide recyclable materials and green production practices across every product line, and food-and-beverage props use food-grade, environmentally friendly materials with anti-slip and moisture-proof treatment.Aligned to your targetsIf your brand has ESG or social responsibility targets, we can align your display program to them — from material choice to packaging. Sustainability is one of the reasons buyers cite when they switch suppliers to us. Why Choose VIGO DISPLAYRecyclable materials and green production across all product linesFood-grade, eco-friendly materials for F&B display propsWe align your display program to your brand's ESG targetsWant a more sustainable display program?Send an Inquiry

Question 8

A: Our fixtures are engineered for years of daily retail use, with reinforced joints and impact-tested structures.

Accepted Answer

A:Our fixtures are engineered for years of daily retail use, with reinforced joints and impact-tested structures.Impact-testedBuilt for high-traffic storesReinforced jointsReliable load-bearingReplacement partsSwap parts, not the unitBuilt for real retailWe build millimeter-precise shelf fits, shipment-proof packaging, and displays a single person can set up. Public-area products pass impact resistance tests to survive high-traffic, high-frequency environments.Extend the lifespanAfter delivery, we offer replacement parts and structural guidance, so a worn component can be swapped instead of replacing the whole unit — extending your investment for years. Why Choose VIGO DISPLAYImpact-tested structures built for high-traffic retail environmentsReplacement parts and structural guidance extend your investment50M+ units proven in real stores across 120+ countriesNeed fixtures for a specific high-traffic environment?Send an Inquiry

Question 9

A: Every order passes a five-stage QC process — incoming, line, process, and outgoing inspection, plus a final pre-shipment audit.

Accepted Answer

A:Every order passes a five-stage QC process plus a final pre-shipment audit, so issues are caught at the factory — not at your store.5-person teamDedicated QC specialists50M+ unitsShipped without surprisesFinal auditPre-shipment on every batchOur five-stage pipelineIQC — incoming raw material inspectionLQC — line quality control during assemblyPQC — process quality controlOQA — outgoing quality assurancePre-shipment audit on every batchReports on requestWe also provide quality inspection reports on request, so you can verify compliance before your goods are dispatched. Why Choose VIGO DISPLAYFive-stage QC plus a final pre-shipment audit on every batch50M+ units shipped without quality surprisesInspection reports available on request — full transparencyWant a sample inspection report for your order?Send an Inquiry

Question 10

A: OEM means you provide the design and we manufacture it; ODM means we design and build a product for your brand.

Accepted Answer

A:OEM means you provide the design and we manufacture it; ODM means we design and build a product for your brand.OEMYou own the design, we produce itODMOur R&D designs it for your brand2000+ designsReady to add your logoWhich fits your project?OEM gives you full control when you already have drawings and specs. ODM is ideal when you have a concept but need our in-house R&D team to turn it into a manufacturable product. We also offer a just-add-your-logo option, letting you brand one of our 2000+ original designs quickly and affordably.Full-process support either wayWhichever route you choose, you get end-to-end support from design and sampling through production, quality control, and global shipping. Why Choose VIGO DISPLAYIn-house R&D team turns your concept into a manufacturable product2,000+ original designs ready for your logo — fast and affordableEnd-to-end support from design and sampling through QC and shippingNot sure whether OEM or ODM fits your project?Send an Inquiry

Question 11

A: Yes, we prepare complete export documents and can arrange door-to-door DDP delivery to handle clearance and duties for you.

Accepted Answer

A:Yes — we prepare complete export documents and can arrange door-to-door DDP delivery to handle clearance and duties on your behalf.120+ countriesShipping experience worldwideFull documentsInvoice, packing list & certificatesDoor-to-doorDDP delivery handled for youWhat we prepareEvery order ships with a commercial invoice, packing list, and any required certificates, so your goods clear customs smoothly. Our team knows export paperwork inside out from shipping to 120+ countries.Hands-off importingChoose DDP (Delivered Duty Paid) and we manage clearance and duties end to end, delivering straight to your door with no unexpected fees at the border. Why Choose VIGO DISPLAYComplete export documents on every order — no clearance delaysEnd-to-end DDP handling: shipping, duties, and delivery to your door120+ countries of export experience means we know your market's rulesHave a destination or duty question?Send an Inquiry

Question 12

A: We support FOB, CIF, and DDP terms, letting you choose how much shipping and customs responsibility we handle.

Accepted Answer

A:We support FOB, CIF, and DDP, letting you choose exactly how much shipping and customs responsibility you want us to handle.FOBFree On Board — you take over at the origin portCIFCost, Insurance & Freight to your portDDPDelivered Duty Paid — door to doorWhich term should you choose?FOB suits buyers with their own forwarder; CIF keeps the first leg simple while you handle the destination; DDP is the hands-off option — we manage shipping, customs clearance, and import duties all the way to your door, so your displays arrive ready to install.Confirmation before productionYour dedicated account manager will recommend the most cost-effective option for your order size and destination, and will confirm the exact terms before production begins so there are no surprises later. Why Choose VIGO DISPLAYFlexible FOB, CIF, and DDP options tailored to your marketA dedicated account manager recommends the most cost-effective termShipping experience across 120+ countries — smooth delivery to any portNot sure which term fits your market?Ask for a Recommendation

Question 13

A: Send your product idea, quantity, and target market, and our team will reply with a tailored quote within 1 business day.

Accepted Answer

A:Send your product idea, quantity, and target market, and our team will reply with a tailored quote within 1 business day — with no commitment and no hard sell.1 business dayQuote response timeNo commitmentFree, no obligation15+ yearsRetail display experienceWhat to prepareYour target market and store typeProduct category or a reference photo / sketchApproximate order quantityPreferred material — metal, acrylic, wood, or plasticHow we priceYou do not need a finished drawing — a rough sketch, a competitor sample, or even just an idea is enough. Our account team matches your inputs against 15+ years of retail display experience to avoid over- or under-specifying your order, so you get an accurate price the first time. Why Choose VIGO DISPLAYReply within 1 business day — free, no-obligation quotes15+ years of retail display expertise help you avoid costly spec mistakesFactory-direct pricing from a 6,000 m² facility — no middleman markupGet a tailored quote within 1 business day.Send an Inquiry

Question 14

A: PET is the most cost-effective for general use, ABS offers the highest durability and rigidity, while PVC is rarely recommended due to environmental and durability concerns.

Accepted Answer

A: PET is the most cost-effective for general use, ABS offers the highest durability and rigidity, while PVC is rarely recommended due to environmental and durability concerns.The three materials have obvious differences in performance, environmental protection and applicable scenarios, and VIGO DISPLAY selects materials strictly based on retail use scenarios and international environmental compliance standards. PET (polyethylene terephthalate) has high transparency, is odorless and non-toxic, meets food contact safety standards, and has moderate cost. It is the standard material for most retail display scenarios, and is widely used in cosmetics, food and daily necessities display areas. Its disadvantage is slightly lower impact resistance than ABS, and it is not recommended for heavy load and ultra-low temperature scenarios.ABS material has high rigidity, strong impact resistance, excellent low-temperature resistance, and is not easy to become brittle and crack in low-temperature environments. It is the preferred material for heavy-duty pushers and cold chain dedicated pushers, suitable for carrying heavy products such as large bottled beverages, and can be used stably in freezer environments as low as -20°C. Its cost is higher than PET, and it is generally used in medium and high-end configurations.PVC material has poor aging resistance, is easy to become brittle after long-term use, and contains harmful additives such as plasticizers, which does not meet EU RoHS and REACH environmental protection standards, and has potential safety risks in food contact scenarios. Therefore, VIGO DISPLAY does not use PVC in its standard product lines, and all products prioritize food-grade PET and high-impact ABS to ensure product compliance and long-term use reliability.👉 If you are unsure which material suits your cold display cabinet, food shelf or cosmetic shelf, send us an inquiry to get professional material matching suggestions and bulk prices.

Question 15

A: Under normal retail use, VIGO DISPLAY’s constant-force springs last 3–5 years or approximately 10,000+ push cycles before replacement.

Accepted Answer

A: Under normal retail use, VIGO DISPLAY’s constant-force springs last 3–5 years or approximately 10,000+ push cycles before replacement.The service life of shelf pusher springs is mainly affected by three factors: use frequency, ambient environment and maintenance status. VIGO DISPLAY’s springs are made of high-quality 304 stainless steel, and undergo anti-fatigue heat treatment and precision tension calibration before leaving the factory. Laboratory simulation tests show that under standard room temperature and dry environment, the springs can maintain stable thrust after more than 10,000 full-stroke push cycles, with a tension decay rate of less than 8%, which is better than the industry average level of 12% decay.Converted to actual retail scenarios, in standard supermarkets with 2–3 restocks per day, the springs have a service life of 3–5 years; in high-traffic convenience stores with frequent product picking and 4+ restocks per day, the replacement cycle is about 2–3 years; in high-humidity or low-temperature cold chain environments, due to slight impact on metal fatigue, it is recommended to inspect once every 2 years and replace them in time if the thrust is obviously insufficient. VIGO DISPLAY sells separate replacement springs, and the replacement operation is simple, which can be completed by store staff without professional tools, avoiding the need to replace the entire pusher unit and greatly reducing later operation and maintenance costs.👉 If you want to confirm the replacement cycle matching your store environment or get the quotation of spare replacement springs, please send us an inquiry.

Question 16

A: Yes, VIGO DISPLAY offers full color customization and branding customization options including printing, labeling, and in-mold logo molding for bulk orders.

Accepted Answer

A: Yes, VIGO DISPLAY offers full color customization and branding customization options including printing, labeling, and in-mold logo molding for bulk orders.VIGO DISPLAY has full-process customization capabilities, which can fully match the client’s brand visual system from appearance to identification. All customization processes have passed wear resistance and weather resistance tests to ensure long-term use effect in retail scenarios. In terms of color matching, full Pantone color matching is supported, and the pusher body, track and front stopper can be uniformly colored to adapt to the brand store visual specifications. The raw material coloring adopts masterbatch mixing process instead of surface spraying, which will not fade or peel off after long-term use, with higher color uniformity.Three process options are available for brand identification: first, silk-screen printing, suitable for small-batch customization, with low cost and fast delivery, and can print single-color or multi-color logos; second, self-adhesive labeling, using wear-resistant PET labels, which can be replaced at any time, suitable for seasonal brand activities; third, in-mold labeling (IML) process, which integrates the logo directly into the plastic parts during molding, forming an integrated structure, wear-resistant, scratch-resistant and never falling off, with the same service life as the product body, which is the preferred solution for long-term customization of chain brands. All custom orders take effect after meeting the corresponding MOQ customization standards. Before mass production, pre-production color swatches and samples will be provided for client’s signature confirmation to ensure the delivery effect is consistent with expectations.👉 If you have personalized color customization and branding customization needs or want to know the exact MOQ and custom process details, welcome to send us an inquiry for exclusive custom solutions.

Question 17

A: Select spring tension based on product weight: 2–4N for lightweight items, 6–10N for medium-weight goods, and 10–15N for heavy bottled products.

Accepted Answer

A: Select spring tension based on product weight: 2–4N for lightweight items, 6–10N for medium-weight goods, and 10–15N for heavy bottled products.VIGO DISPLAY’s spring tension selection guide is based on tens of thousands of laboratory cycle tests and field verification in offline retail scenarios. Five standard tension levels cover the vast majority of retail product scenarios, and clients can match directly by product category. The 2N tension is ultra-lightweight, designed exclusively for ultra-light items under 50g per unit such as lipstick, lip balm, single-color eyeshadow and small stationery, with soft thrust that will not cause products to slide off due to overly fast pushing. The 4N tension is lightweight, suitable for standard cigarette packs, blister-packed medicines, 330ml aluminum cans and sheet masks weighing 50–200g per unit, and is the mainstream choice for convenience store tobacco and alcohol zones and cosmetics stores.The 6N tension is medium-weight, suitable for 500ml bottled water, regular face creams and boxed skincare products weighing 200–500g per unit, and is a general specification for supermarket food and cosmetics zones. The 10N tension is heavy-duty thrust, suitable for 1L bottled beverages, canned food and large toiletries weighing 500–1000g per unit, with sufficient thrust to push smoothly even under full load. The 15N tension is ultra-heavy-duty, designed exclusively for heavy products weighing 1000–2000g per unit such as 1.5L–2L large-capacity bottled beverages and large household cleaning products. Some dual-spring models can be stacked to a total thrust of 30N for heavier load scenarios. All springs are made of 304 stainless steel with anti-fatigue heat treatment, with a tension decay rate of less than 8% after 10,000 full-stroke cycle tests, meeting industry durability standards.👉 If you are unsure about the suitable spring tension for your products, feel free to send us an inquiry for professional matching and customized solutions.

Question 18

A: Match your product’s dimensions, weight, and packaging type to pusher track width, track depth, and spring tension for stable, smooth feeding.

Accepted Answer

A: Match your product’s dimensions, weight, and packaging type to pusher track width, track depth, and spring tension for stable, smooth feeding.Scientific pusher selection follows a three-dimensional alignment logic of "clearance fit + tension match + structural load bearing", summarized by VIGO DISPLAY based on 15 years of experience serving global retail clients into a standardized selection process. The first step is to measure accurate product parameters: measure the width, depth and height of the product in its original retail packaging; for soft-packaged goods, measure after compressing to the actual display state to avoid jamming caused by package expansion. The second step is to match track width: it is recommended that the inner diameter of the track is 2–5mm wider than the product width, which reserves enough sliding clearance without causing product tilting due to excessive gap. Narrow products such as lipsticks and cigarette packs fit 30–60mm wide tracks, regular bottled beverages fit 60–100mm wide tracks, and multi-pack products can be customized with wide tracks over 100mm.The third step is to match track depth specifications: the effective stroke of the track should be 5–10mm shorter than the available inner depth of the shelf to ensure operation space for back-loading restocking. Standard depth specifications include 150mm, 200mm, 300mm, 350mm and 450mm corresponding to common shelf depths. The fourth step is to match spring tension: low-tension springs for lightweight goods and high-tension springs for heavy goods to avoid insufficient pushing force or excessive force causing product tipping. VIGO DISPLAY provides both fixed-width and adjustable-width series, meeting the different needs of standardized chain stores and flexible multi-SKU display, covering all retail SKUs from small cosmetics to 1.5L large-capacity beverages.👉 If you are confused about model matching or need free professional sizing guidance and customized solutions, please feel free to send us an inquiry.

Question 19

A: A shelf pusher system is a spring-loaded retail display device that automatically advances products to the front of the shelf as items are removed by customers.

Accepted Answer

A: A shelf pusher system is a spring-loaded retail display device that automatically advances products to the front of the shelf as items are removed by customers.As a core retail display solution validated by VIGO DISPLAY’s 15 years of manufacturing and on-site implementation experience, a standard shelf pusher system consists of three core components: a rigid track base, a constant-force spring assembly, and a smooth-glide pusher paddle, with optional front stoppers and side dividers for customizable lane configuration. The system operates on a reliable pure mechanical principle: when a customer removes the frontmost product from the lane, the pre-tensioned constant-force spring releases uniform kinetic energy, driving the pusher paddle to slide forward along the low-friction track. This movement automatically shifts all remaining inventory to the shelf edge, maintaining a full, neatly aligned front-facing shelf facing presentation at all times.According to field tests across global retail scenarios, spring-loaded pushers eliminate empty shelf gaps around the clock, reducing the visual perception of out-of-stock items by up to 40% compared with manual facing that relies on staff patrols. For supermarkets, convenience stores, cosmetics retailers and duty-free shops, this translates directly to reduced labor input for shelf tidying, lower product shrinkage from expired inventory, and measurable sales uplift from improved product visibility. VIGO DISPLAY’s pusher systems are engineered to be compatible with over 95% of global standard retail shelving systems, with modular design that adapt to both flat gondola shelves and specialized refrigerated display cases.👉 If you need customized specifications, bulk pricing, and professional installation solutions for shelf pusher systems, feel free to send us an inquiry for one-on-one tailored service.

Question 20

A: Low MOQ for small general fittings for flexible purchase, tiered favorable price for full container bulk purchase.

Accepted Answer

A: Low MOQ for small general fittings for flexible purchase, tiered favorable price for full container bulk purchase.Light small general display items such as price tag clips, ticket holders and small table signs support scattered small-quantity purchasing, meeting restock demands of small and medium overseas stores. For complete shelf display sets, fresh food display racks and large supermarket purchase orders, unit price will be lower with larger order quantity. Long-term steady cooperators can also get exclusive quarterly bottom price to control store display material purchasing cost efficiently.👉 Submit estimated purchase quantity, get exclusive bulk purchase favorable quotation instantly.

Question 21

A: Exclusive services are provided for long-term cooperative customers, including priority supply, exclusive quotation, after-sales green channel, etc.

Accepted Answer

A: Exclusive services are provided for long-term cooperative customers, including priority supply, exclusive quotation, after-sales green channel, etc.To reward customers who have supported us for a long time, we provide exclusive value-added services for long-term cooperative customers: first, priority supply right, which gives priority to ensuring the order delivery of long-term cooperative customers in case of tight supply and order peak period; second, exclusive preferential quotation, which provides exclusive tiered discounts according to the cooperation duration and purchase quantity to reduce the long-term purchasing cost of customers; third, after-sales green channel, the after-sales problems of long-term cooperative customers can be handled first, shortening the response and processing cycle; fourth, exclusive consultant docking, equipping long-term cooperative customers with exclusive foreign trade consultants to follow up purchasing, customization, logistics and other matters throughout the process, providing one-stop service.👉 Consult the long-term cooperation policy, become our long-term customer and enjoy more exclusive rights and interests.

Question 22

A: Re-sampling is supported. The first unsatisfactory sample can be re-sampled for free once, and sampling fees need to be borne through negotiation for multiple modifications.

Accepted Answer

A: Re-sampling is supported. The first unsatisfactory sample can be re-sampled for free once, and sampling fees need to be borne through negotiation for multiple modifications.We attach great importance to the customer's satisfaction with the customized samples. After the customized product sample is completed, if the customer is not satisfied with the size, color, workmanship and other aspects of the sample, they can put forward specific modification opinions, and we will re-sample for free once; if they are not satisfied after multiple modifications, to protect the rights and interests of both parties, reasonable sampling fees will be charged according to the number of modifications and material loss. At the same time, we will arrange designers to communicate in depth with customers to ensure that the final sample meets the customer's expectations.👉 Not satisfied with the customized sample? Send inquiry to inform the modification opinions, we will arrange re-sampling immediately.

Question 23

A: Free product matching suggestions are provided, and the optimal product combination is recommended according to the customer's store type and display scenario.

Accepted Answer

A: Free product matching suggestions are provided, and the optimal product combination is recommended according to the customer's store type and display scenario.We have a professional product consultant team, familiar with the display needs and product adaptability of various retail scenarios. According to the customer's store type (such as supermarket, convenience store, fresh food store), display scenario (such as shelf display, cash register display, fresh food area display) and brand positioning, we can provide free product matching suggestions for customers, recommend the most suitable and cost-effective product combination, help customers improve the store display effect and reduce purchasing costs.👉 Tell us your store type and display scenario, we will customize an exclusive product matching plan for you.

Question 24

A: Customization requirements can be modified for free before entering the production link; if production has started, cost will be calculated according to the modification range.

Accepted Answer

A: Customization requirements can be modified for free before entering the production link; if production has started, cost will be calculated according to the modification range.In the drawing confirmation stage and sampling stage of customized products, customers can modify the customized content (such as size, color, logo, etc.) for free according to their own needs; if the product has entered the mass production stage, modifying the customization requirements will affect the production progress and material loss. We will calculate the corresponding cost according to the modification range, and make adjustments after confirming with the customer to ensure that the modified product meets the customer's needs and minimize the customer's additional expenditure.👉 Need to modify customization requirements? Send inquiry to inform us as soon as possible to avoid affecting the production progress.

Question 25

A: Free installation guidance is provided, including installation manual and video tutorial, and one-to-one guidance is available for complex products.

Accepted Answer

A: Free installation guidance is provided, including installation manual and video tutorial, and one-to-one guidance is available for complex products.To facilitate customers to quickly install and use the products, we provide free installation guidance services for all display fixtures that need installation. Regular products are equipped with detailed Chinese and English installation manuals. For complex products (such as large shelves and combined display racks), installation video tutorials can be provided. At the same time, professional technical personnel can be arranged for one-to-one online guidance to answer various questions encountered during installation, ensuring that customers can successfully complete product installation.👉 Need installation guidance materials or one-to-one guidance, send inquiry to contact us.

Question 26

A: Free trial samples for regular standard items, only low cost charge for customized samples, which can be deducted in subsequent orders.

Accepted Answer

A: Free trial samples for regular standard items, only low cost charge for customized samples, which can be deducted in subsequent orders.To help overseas buyers check workmanship, size and actual using effect, all standard popular display fixtures are available for free trial application with buyer bearing sample freight. Custom samples with exclusive printing and special modification only charge basic material cost, which can be fully deducted in subsequent formal bulk orders to reduce early verification cost.👉 Leave the product model you need samples for, we will arrange sample delivery immediately.

Question 27

A: Regular samples finished within 1-3 working days, bulk orders delivered in 3-15 days based on quantity, rush order available.

Accepted Answer

A: Regular samples finished within 1-3 working days, bulk orders delivered in 3-15 days based on quantity, rush order available.Simple general display accessories have higher sample efficiency, while complex special-shaped display tools take no more than 3 working days for sampling. Small bulk stock orders can be delivered directly without waiting. Medium and large customized orders are produced in order. We can arrange priority rush production for urgent orders of store opening and promotional stock preparation to shorten delivery time greatly.👉 Inform your order quantity and delivery deadline, we will calculate the most accurate shipping schedule for you.

Question 28

A: Integrating R&D, production, customization and export, we have high cost performance, stable delivery time and perfect service, suitable for the needs of overseas retail customers.

Accepted Answer

A: Integrating R&D, production, customization and export, we have high cost performance, stable delivery time and perfect service, suitable for the needs of overseas retail customers.Our core advantages are reflected in four aspects: first, the full industrial chain layout, integrating R&D, production, customization and export, which can independently control the production progress and product quality, reduce intermediate links and improve cost performance; second, rich foreign trade experience, familiar with the export compliance requirements of various countries around the world, and can provide one-stop supporting services such as customs clearance and logistics; third, flexible customization capacity, which can meet the personalized and scenario-based needs of customers; fourth, perfect pre-sales and after-sales services, with one-to-one service throughout from product selection, customization plan to after-sales guarantee, solving the worries of customers' purchasing.👉 Contact us to learn more about exclusive cooperation advantages and get the most competitive purchasing plan.

Question 29

A: We support product packaging customization, and can print brand information and design exclusive packaging styles according to customer needs.

Accepted Answer

A: We support product packaging customization, and can print brand information and design exclusive packaging styles according to customer needs.To help customers build brand image, we support packaging customization services for all categories of products. According to the customer's brand visual image and export needs, we can customize packaging materials, packaging size and packaging printing content (such as brand logo, product description, warning signs, etc.). At the same time, we can provide export-specific packaging with anti-damage and moisture-proof treatment to ensure that the products are intact during long-distance transportation and enhance customer brand recognition.👉 Send your packaging needs and brand logo, get packaging customization plan and quotation quickly.

Question 30

A: We have a professional R&D team, which can track global retail display trends and develop new products according to market demands.

Accepted Answer

A: We have a professional R&D team, which can track global retail display trends and develop new products according to market demands.We have a professional product R&D team, which has been deeply engaged in the retail display industry for many years. It closely tracks the popular trends and market demands of global offline retail displays. It can carry out product design, R&D and sampling according to the new product ideas and market pain points put forward by customers. At the same time, it can upgrade and optimize existing products to improve the practicality and competitiveness of products, helping customers seize the opportunity in the retail display market.👉 Tell us your new product needs or market pain points, we will provide you with an exclusive R&D plan.

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Are you looking for a reliable manufacturer of retail display products?

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