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What is the process for scaling a proven display from one pilot store to a full chain rollout?
A:The pilot proves the concept; the rollout needs a frozen specification. Once a store has run the display for a normal trading cycle, we lock the spec, freeze a golden sample and release production in store clusters rather than all at once.
1 pilot cycleBefore the freeze
Golden sampleThe rollout reference
Phased clustersNever one big-bang release
Six-step rollout sequence
- 1Pilot run — one or two stores, a full trading cycle, with store feedback captured on a short fixed form.
- 2Specification freeze — agree the final design, material, colour and hardware; no changes after this point without a version bump.
- 3Golden sample — one approved unit kept by both sides as the physical standard for every later run.
- 4Cluster release — ship by cluster or region so installation issues surface on a small batch, not across the chain.
- 5Site checks — confirm ceiling height, wall type and aisle width per store before each cluster ships.
- 6Steady state — repeat runs from the frozen spec, with an aging review after the first full year.
Include spares in the rollout quantity
Chains that order exactly one unit per store usually end up short when a single store damages a part during a busy week. Add roughly 3 to 5 percent spare units per cluster, and keep the small consumable parts — clips, feet, price tag strips — stocked separately.
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