Retail Display Solutions Expert

Language:

Transform Retail Spaces, Drive Sales Growth

Home / All / Company FAQ / How do you handle NDAs and social-compliance audits required by EU or US buyers?

How do you handle NDAs and social-compliance audits required by EU or US buyers?

Update Time:2026/10/29

A:We sign a mutual NDA before receiving drawings, and we treat your CAD files, artwork, and brand assets as project-confidential. On social compliance we support buyer audits and corrective-action follow-up against the standard your program uses, with the audit scope and the responsible site agreed before the audit is booked.

Mutual NDABefore files are shared

Per-customer filesNever reused

Scope agreedStandard and site list

Two tracks: commercial and audit

NDA — mutual, signed before technical files are exchanged, not after a quotation.
File handling — project files kept per customer and never reused across accounts.
Audit support — site access, documents, and corrective-action records for buyer or third-party audits.
Sub-suppliers — declared whenever a process is outsourced, so the audit scope is accurate.

Agree the scope early

Ask for the audit standard and the site list at the start. Scope agreed late is the most common reason an otherwise clean audit gets rejected by a retailer compliance team, and a re-audit costs a full cycle.

Start with an NDA before sharing drawings

Contact our export desk

Previous What are your response times and main contact channels for export inquiries?

Next Do you offer PVC-free, FSC-certified, or recycled material options for displays?

FAQs