Refers to our regularly produced standardized products (such as universal shelf label holders, metal sign stands, acrylic display stands, etc.), which can be provided directly from existing inventory to intuitively show basic product quality and specifications.
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Quality First, Experience First
As a professional export factory specializing in supermarket display supplies and promotional props, VIGO DISPLAY understands that samples are the first step in building trust. We are committed to providing high-quality sample experiences for global clients, allowing you to fully verify whether the product’s material, craftsmanship, and design meet your needs before bulk procurement. Below are details of our sample service, designed to ensure a transparent and efficient sample process, laying a solid foundation for mutual cooperation.
Types of Samples
Standard Samples
Customized Samples
Samples customized according to client-provided drawings, design requirements, or brand elements (such as promotional props with specific LOGOs, display accessories with personalized sizes, etc.), requiring separate mold opening or production process adjustment.
Sample Fee Policy
Standard Samples
- Fee: A single standard sample charges a sample fee ranging from USD 1-100 (depending on product material and specifications). Multiple samples can be applied for in combination, with a total quantity not exceeding 5 pieces.
- Refund Policy: If the subsequent bulk order amount reaches USD 5,000 or more, the sample fee can be fully deducted from the payment.
Customized Samples
- Fee: Includes sample production fee and mold fee (if needed). The specific amount is quoted after evaluation based on customization complexity, material cost, and process difficulty, and takes effect after mutual confirmation.
- Refund Policy: If the subsequent bulk order reaches the agreed minimum order quantity (usually 50000 pieces or more), both the mold cost and the sample production fee can be partially or fully deducted according to the order amount ratio (specifically negotiated and confirmed).
Why Choose Us
Production Cycle
Standard samples are usually shipped within 1-3 working days; customized samples take 5-15 working days according to complexity (excluding logistics time).
Logistics Method
Default to international couriers such as DHL, FedEx, or UPS. Clients can specify the logistics method, and freight is borne by the client (optional collect or prepayment).
Tracking Service
A logistics tracking number is provided after the sample is shipped, and clients can track the logistics status in real-time through the official website or courier platform.
Sample Confirmation and Feedback
Sample Feedback
After receiving the sample, clients are requested to complete inspection within 7 working days and provide written feedback (such as whether size, material, and craftsmanship meet requirements, whether adjustments are needed, etc.).
Sample Revision
If modifications to the sample are required, after negotiating the modification plan and additional fees, we will arrange a second sampling, following the first customized sample policy.
Production Standard
After the sample is confirmed to be correct, it can be directly used as the standard for bulk production to ensure that the mass production quality is consistent with the sample.
Sample Usage & Related Terms
- Samples are only for quality inspection and order confirmation, and shall not be used for commercial sales or secondary processing without permission.
- The design scheme and intellectual property rights of customized samples belong to the client, and we promise to strictly keep them confidential and not disclose or reuse them to third parties
- For sample rework caused by inaccurate information provided by clients or demand changes, relevant fees shall be paid separately.
Sample Application Process
- Step 1
Submit Sample Request
Contact our sales specialist or submit requirements through the "Sample Application" form on the official website.
- Step 2
Confirm Sample Details
Both parties confirm sample type, specification, quantity, and fee.
- Step 3
Pay Required Fees
Client pays the sample fee and freight (if needed). Multiple convenient payment methods available, with prompt confirmation.
- Step 4
Produce & Ship Samples
We arrange sample production and shipment, and provide real-time logistics tracking for transparent updates.
- Step 5
Confirm & Place Bulk Order
Client receives the sample, provides feedback, and proceeds with bulk orders after confirmation.
Contact VIGO DISPLAY
We understand the importance of choosing the right products, which is crucial to your business. That's why we invite you to reach out to us. Whatever your objectives are, VIGO DISPLAY will help you achieve them.We are always available to provide you with customized solutions for display products.Don't hesitate to get in touch with our sales team.
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Transform Retail Spaces, Drive Sales Growth
Contact Person
- Name:
- Jerry Sheng
- Tel:
+0086-571-88601733
- Email:
- sales@vigodisplay.com
- Address:
- No. 15 Dongle Road, Changle Industrial Park, Jingshan Town, Yuhang District, Hangzhou , Zhejiang, China
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